Refund and Cancellation Policy
Effective Date: March 31, 2026
Thank you for choosing our counselling services. Before making any payment, please read this policy carefully.
No Refund Policy
All payments made for counselling sessions, mentorship programs, admission guidance, courses or any other services are final and non-refundable.
Once a payment has been successfully completed, no refund, cancellation or transfer of the amount will be allowed under any circumstances.
This policy applies to all services including:
JEE counselling
College and branch selection guidance
Private university counselling
Admission support
Career guidance
One-to-one mentorship
Courses and counselling programs
User Responsibility
Before making payment, users are requested to carefully read all service details, pricing, duration and inclusions mentioned on the website.
By making a payment, you confirm that:
You have understood the service details
You agree to the pricing
You accept that the payment is non-refundable
Rescheduling
If you are unable to attend a scheduled counselling session, you may request a reschedule by contacting us in advance. Rescheduling will be subject to availability.
Exceptional Cases
In rare situations where we are unable to provide the service from our side, we may choose to reschedule the session or provide an alternative solution at our discretion.
Contact Us
If you have any questions regarding this Refund and Cancellation Policy, please contact us:
WhatsApp: 8986090651
Phone: 8986090651
Contact
Reach out anytime for counselling support
Phone
contact@vivaangupta.com
+918986089651
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